Contact information

Contact Information

If you have any questions about your order, our products, or our policies, we’re here to help.

How to Contact Us

The best way to reach us is via email. We aim to respond to all enquiries within 1–2 business days.

contact@twoputt.com.au

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Order Enquiries

When contacting us about an order, please include:

• Your order number

• The email address used at checkout

• A brief description of your enquiry

This helps us assist you as quickly as possible.

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Customer Support Hours

Our customer support operates:

• Monday to Friday

• 9:00am – 5:00pm (AEST/AEDT)

• Excluding public holidays

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Additional Information

Please note:

• We do not offer support via social media direct messages

• Shipping, returns, and refunds are handled in accordance with our published policies

• Response times may be longer during peak periods or promotional events

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Thank you for shopping with Two Putt. We appreciate your support and patience.